Privacy Policy

Last updated: May 24, 2024

Better Shots (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data we process when you use our websites, applications, and related services (collectively, the “Service”).

This Privacy Policy explains what personal data we collect, how we use and share it, and the choices available to you under applicable data protection laws such as the EU General Data Protection Regulation (GDPR).

1. Data controller

Better Shots is the data controller responsible for the personal data processed through the Service.

You can contact us with questions about this policy or our data practices at support@bettershots.app.

2. Personal data we collect

Account information you provide such as name, email address, authentication identifiers, and subscription details.

Content you upload to the Service, including photographs, prompts, review results, and related metadata necessary to deliver AI feedback.

Usage data collected automatically when you interact with the Service, such as device information, log data, IP address, browser type, language preferences, and pages visited.

Communications you send to us, including support requests, survey responses, or feedback.

3. How we use personal data

To operate, maintain, and deliver the Service, including creating accounts, providing AI photo reviews, processing transactions, and managing subscriptions.

To communicate with you about your account, respond to support requests, send important updates, and deliver service-related notifications.

To improve and develop the Service, including troubleshooting, analytics on product usage, research, and enhancing security.

To protect the Service, prevent fraud or abuse, enforce our Terms of Service, and comply with legal obligations.

4. Legal bases for processing

Contractual necessity: we process personal data as needed to provide the Service you request, such as creating an account or delivering purchased features.

Legitimate interests: we process data to maintain and improve the Service, ensure security, and communicate with you about relevant updates in a way that does not override your rights and freedoms.

Consent: we rely on your consent when we use optional analytics technologies or send marketing communications. You may withdraw consent at any time.

5. When we share personal data

Service providers and processors that help us operate the Service, such as hosting providers (including Supabase), payment processors, analytics providers, and customer support tools. These partners are bound by contractual obligations to safeguard your information.

Professional advisors and authorities when required by law, to respond to legal process, or to protect the rights, property, or safety of Better Shots, our users, or others.

In connection with corporate transactions, such as a merger, sale, or acquisition, provided that the receiving party agrees to protect personal data in a manner consistent with this policy.

6. International data transfers

We may store and process personal data in the European Union, the United States, or other countries where we or our service providers operate.

When we transfer personal data outside of your jurisdiction, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms, and we ensure that the receiving party protects the data according to applicable law.

7. Security

We implement technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, or unauthorized disclosure.

However, no online service can guarantee absolute security. You are responsible for keeping your account credentials confidential and notifying us of any suspected unauthorized access.

8. Data retention and deletion

We retain personal data for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce agreements.

When you close your account or request deletion, we will remove or anonymize your personal data unless we must keep it to comply with law, maintain security, or meet business record requirements.

We may continue to use aggregated or de-identified information that does not identify you.

9. Children

The Service is not directed to children under 16 years of age, and we do not knowingly collect personal data from children.

If we learn that a child has provided us with personal data, we will take steps to delete such information promptly.

Cookies and similar technologies

We use cookies and local storage to provide the Service, secure your session, remember your preferences, and understand how the product is used. The table below summarises the technologies currently in use.

TechnologyPurposeRetentionNecessary
Supabase authentication cookiesMaintain your login session and keep the Service secure.Until you sign out or after 1 week of inactivityRequired
Better Shots consent storage (local storage)Remember the cookie preferences you set so we can honour your choices.12 monthsRequired
Vercel Web AnalyticsCollect aggregated product analytics when you allow optional analytics cookies.13 monthsOptional

Your privacy rights

Depending on where you live, you may have the following rights over your personal data:

  • Request confirmation of whether we process your personal data and access a copy of that information.
  • Request correction of inaccurate or incomplete personal data.
  • Request deletion of your personal data or ask us to restrict certain processing in accordance with applicable law.
  • Object to processing based on legitimate interests and, where we rely on consent, withdraw that consent.
  • Receive your personal data in a structured, commonly used format and ask us to transfer it to another controller where technically feasible.

You can exercise these rights or ask questions about this policy at support@bettershots.app.

Contact us

If you have questions about this Privacy Policy or how we handle personal data, please contact us.

Email: support@bettershots.app